Product Maintenance Lifecycle
The Kasm Workspaces Product Maintenance Lifecycle defines how long each release is maintained and supported. This lifecycle ensures customers have a clear understanding of when updates, bug fixes, and technical assistance will be available for specific versions of Kasm Workspaces.
Version Lifecycle Matrix
The table below lists currently maintained and supported versions of Kasm Workspaces, along with their respective General Availability (GA), End of Maintenance (EOM), and End of Support (EOS) dates.
| Version | Support Status | General Availability | End of Maintenance | End of Support |
|---|---|---|---|---|
| Workspaces 1.18.0 | Supported | 10/1/2025 | 1/1/2027 | 7/1/2027 |
| Workspaces 1.17.0 | Supported | 4/22/2025 | 7/22/2026 | 1/22/2027 |
| Workspaces 1.16.1 | Supported | 11/17/2024 | 3/31/2026 | 3/31/2026 |
| Workspaces 1.16.0 | Limited Support | 9/28/2024 | 3/31/2026 | 3/31/2026 |
| Workspaces 1.15.0 | Limited Support | 2/19/2024 | 10/31/2025 | 12/31/2025 |
| Workspaces 1.14.0 and Earlier | Not Supported | 8/19/2023 | 12/31/2024 | 10/31/2025 |
*End of Maintenance and End of Support dates are subject to change as new versions are released.
Versioning Overview
Kasm Workspaces uses a three-part versioning system in the format X.Y.Z, where:
Major Release:
Introduces significant product changes, new features, or architecture updates.
Minor Release:
Adds feature enhancements, performance improvements, & incremental capabilities.
Maintenance Release:
Includes patches, bug fixes, and small adjustments.
Maintenance and Support Phases
End of Maintenance (EOM)
When a release reaches End of Maintenance, Kasm no longer provides software updates, including new features or bug fixes, for that version. However, for customers using Kasm Workspaces Rolling, automated patching and operating system updates continue for an additional three (3) months beyond the EOM date.
End of Support (EOS)
When a release reaches End of Support, Kasm no longer provides troubleshooting or technical assistance for that version. Customers requiring extended assistance may obtain support through a custom enterprise support package.
Lifecycle Timelines
- Maintenance for previous maintenance versions of that same major.minor line ends immediately.
- Rolling users continue to receive automated OS and patch updates for 3 months after maintenance ends.
- End of Support for the previous maintenance version extends to 6 months after EOM.
Extended Support Options
Kasm Technologies offers customized enterprise support agreements for organizations that require extended timelines, specialized patching, or long-term maintenance. Customers may contact Kasm Sales for details on eligibility and pricing.